Frequently Asked Questions
Have a Question?
Yes, our packaging experts have the best expertise and knowledge to remove the technical errors and mistakes that might appear from the box design.
Yes, of course. We have an impressive collection of pre-designed templates. On the other hand, if you wish to create the boxes with your own creative designs, our professionals are always ready to assist.
We use only selected packaging materials with the finest quality. You will get the chance to choose from our collection including kraft, cardboard, corrugated, paperboard, or rigid.
The moment you place your order at Silver Edge Packaging, you will be supported by our packaging experts. Our qualified designers will work with you in every stage of producing your box. We combine our expertise with your creative ideas to create a perfect design for your box.
You can simply contact our friendly representative to add more quantity you need for your custom boxes. We would help you to get the boxes according to your needs.
We provide an instant quote for less than 1 hour. We will first take a look at the design you want for your box and estimate the best price for you.
You can provide and send your artwork to us in AI, PDF, PSD, or any format you have. You can also get our free design support to recreate the format as well.
We will not require any additional cost for shipping your boxes. Instead, you will get the boxes delivered right to your doorstep with our hassle-free shipping service.
Yes, you can. We provide a sample for our clients to give them an idea of the final result. Contact our customer support for more details at +1(888) 480-7850
Yes, you can. You can simply contact our representative to make a rush order for your custom boxes.
For standard orders, we will complete your boxes and deliver them within 8 to 10 Business days. Yet, in case you need to get a rush order, you can always discuss it with our representatives.
We provide no minimum order quantity for our custom boxes. This simply means that we will receive any quantity order you need for your boxes.
Yes, of course you will. We guarantee that you will get the same boxes as you have approved from the sample. If you are unsure, you can always request a free sample from us.
Yes, we do. We run quality testing for all of our custom boxes. We assure complete perfection on the layout and color before shipping your boxes.
This is something you don’t need to worry about when you order your box from us. You will be able to assemble the flat box into its original shape easily within seconds.
No, you will not. We will not charge any hidden cost or more taxes to our clients, whether you will order the boxes in small or large quantities.
Silver Edge Packaging uses innovative encryption software in the industry (SSL) to secure and encrypt the information provided by our clients. Thus, you can be relaxed and confident to send the payment both from a credit card and debit card.
You can simply contact our customer representatives to make an instant price quotation. Typically, we require 1 hour to estimate the price for your custom boxes.
You can browse our website; we have a wide range of collections of unique styles and shapes for custom packaging boxes. Then, you can decide the one that best suits your packaging needs.
Yes, we will! Our team of qualified packaging designers will be ready to assist you in designing your boxes from scratch. You can simply brief us on your product specification and your business needs.
You are free to upload your box design whether in AI, PDF, or PSD file format. If you are facing any issue, our representative will help you resolve it.
You can simply give us a call to place your order. Another alternative you could find is by filling out a free custom quote form available on our website. To make it easier, you can find our 24/7 Chat Support tool on the right bottom side. Or you can always email us at email@example.com.
Before your order comes to the printing stage, you can cancel it by contacting us. Once you give us consent on “Approved for Printing” document, then you cannot cancel the order.
Yes, we do. To contribute to preventing the climate from being damaged, we use environmentally friendly packaging materials to produce our custom boxes. For the most eco-friendly boxes, you can use kraft paper.